Posts Tagged ‘troubleshooting’

[How To Solve] Can’t Cut/Copy And Paste From Firefox

Mar 8, 2009 How To

This week I’ve experienced a problem with Firefox after the updated they have been pushing. I was unable to cut, copy and paste from Firefox. I couldn’t copy URL’s, text from web pages or anything. I started Firefox in Safe Mode and the problem was gone. It appears that my StumbleUpon Add-on was causing the issue. Once I disabled it, the problem went away when I started Firefox in normal mode.

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[How To Solve] Show Hidden Files And Folders Not Working II

Jan 21, 2008 How To

If anyone’s still having trouble, here’s a fix that worked for me after I got the RavMon virus :

1. Click “Start” -> “Run…” (or press Windows key + R)
2. Type “regedit” and click “Ok”.
3. Find the key : 

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorerAdvancedFolderHiddenSHOWALL

4. Look at the “CheckedValue” key… This should be a DWORD key. If it isn’t, delete the key.
5. Create a new key called “CheckedValue” as a DWORD (hexadecimal) with a value of 1.
6. The “Show hidden files & folders” check box should now work normally. Enjoy! :)

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[How To Recover] Task Manager Has Been Disabled By Your Administrator

Jan 17, 2008 How To

Muhammad Rizwan asks that whenever he tries to open the task manager, he is encountered by the following error : “Task Manager has been disabled by your administrator”

Here is solution from the Microsoft article about enabling the task manager :

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[How To Remove] ntde1ect.com And autorun.inf Files

Jan 17, 2008 How To

There is a Trojan/virus (either the Win32/Pacex virus or the Win32/PSW.Agent.NDP trojan) that uses the two files ntde1ect.com and autorun.inf. Here is how you can get rid of them :

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[How To Solve] Get Open With Dialog When Opening Windows Drives

Jan 17, 2008 How To

Recently, I had been facing this problem on all the virus hit systems on one of my client’s network. The problem was that I was getting the “Open With” dialog every time I double clicked any drive in My Computer. I had to select Internet Explorer from Open With dialog to open the drives. One of my friends came up with an idea and it worked great. The idea was to create a blank autorun.inf file in the drive having problems. And it was perfect .. now I can open all my drives (after placing the blank autorun.inf in the drive) by double clicking them.

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[How To Recover] Registry Editing Has Been Disabled By Your Administrator

Jan 17, 2008 How To

Today a friend of mine asked that his registry editor had been disabled accidently and now how should he enable it back again. Here are two ways to enable the registry editing in Windows.

1- From Group Policy Editor

Go to Run –> gpedit.msc

In the left hand menu, go to User Config –> Administrative Templated –> System.

Now In the right hand pane, select “Prevent access to registry editing tools”. It will probably be not configured or enabled. If it’s enabled, disable it and if it’s not configured, first enable it, apply settings and then disable it. Most probably the settings have been applied instantly. If not, then run gpupdate in command prompt to apply the group policies.

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[How To Restore] All Folder Option Settings

Jan 17, 2008 How To

Due to viruses, many things do not work. For Example Folder Options Show Hidden Files and Folders, Hide Operating System Protected Files and many more.

To correct all these options, use Ravmon Virus Removal Tool

  • Restore Windows Default Settings
  • Check Restore All Folder Options
  • OK.

Download Ravmon Virus Removal Tool

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[How To Repair] Folder Options Missing In Windows XP

Jan 17, 2008 How To

After a virus attack in one of my client machines, the folder options from the windows explorer was missing and we were unable to show all the files including the hidden ones. So here’s what I did to restore it back:

Go to Run –>gpedit.msc
User Configuration –> Administrative Templates –> Windows Components –> Windows Explorer
Enable and then Disable “Removes Folder Options menu from Tools menu“
Close all windows explorer windows and then open again.. most probably your folder options is back :-)

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[How To Remove] New Folder.exe Virus

Jan 17, 2008 How To

Virus Infections

This virus affects your system by :

  • Disabling Task Manager
  • Disabling Registry Editor
  • Creates a startup entry to start upon system start and
  • Creates its own exe files in Shared Documents folder which appear like ordinary folders.
  • Disables Folder Options
  • Uses your 50% or more processor

You can see that the folders in Shared Documents have an exe extension If you have unchecked Hide extensions for known file types in Folder Options.

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[How To Solve] Show Hidden Files And Folders Not Working

Jan 17, 2008 How To

A few days back, a client came to me and told me that he was having trouble with his Windows XP. The show hidden files and folders was not working at all. If he selected the radio button “Show hidden files and folders”, and then press Ok .. the changes would just disappear upon opening the dialog again. It was probably some virus attack after which the Windows registry was not being updated properly. So here is what I did to restore it back.

Go to registry editor by running regedit in the run box.

Go to this key:

HKEY_CURRENT_USERSoftwareMicrosoftWindowsCurrentVersionExplorerAdvanced

In the right hand area, double click hidden and change the value to 1.

Now you’re all set to go. Check it in your tools menu if the changes have taken effect. Mine have already been fixed :-) . Please spare a few moments from your precious time and tell us about your experiences.

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